Amnezia Free Connection Does Not Work

If you can't connect to Amnezia Free, first make sure you are using the latest version available for the app you connect with.

AmneziaVPN update guides: Android, iOS, Windows, macOS, and Linux.

After updating the app, try connecting again. If you still can't connect, or the connection works but there's no traffic (e.g., Instagram feed doesn't refresh), reset the API configuration:

1. On the main screen of the AmneziaVPN app, tap the Amnezia Free connection.
2. Tap ⚙️ (gear icon) next to the Amnezia Free connection you're having trouble with.
3. Tap Reload API config, then Continue. After that, try connecting to the VPN again.

Resetting the API configuration won't "break" your connection — it only helps fetch updated VPN server parameters.

If the connection issue persists after resetting the API configuration, try deleting the Amnezia Free connection and creating it again through VPN by Amnezia. For more details, see Connecting to Amnezia Free.

If the Amnezia Free connection fails only on mobile internet, while home (wired) internet works fine, the most likely cause is mobile internet being restricted by "whitelists".

In that case, wait until mobile internet works normally again, or use another internet source without such restrictions.

Mobile internet in Russia is increasingly run in restricted mode ("whitelists"), which makes VPN connection impossible.

Typically, whitelist restrictions apply at certain times of day or in certain parts of the city. For more details on mobile internet whitelist restrictions, check with your mobile operator.

If the Amnezia Free connection fails on both mobile and home (wired) internet, contact us via Telegram chat or email [email protected].